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Technical Assistance

If you have a technical problem while taking courses from Clinton Online, you'll need to decide who to contact.

If you have this problem:


A problem with your computer (e.g. Dell, HP, Mac)?

Contact technical support for the computer company.

A problem connecting to the internet?

Contact your internet service provider (e.g. Comcast, Primelink).

A problem accessing your course?

A problem viewing or submitting assignments to your course?

Contact Clinton Online Help anytime or call (518) 562-4281 or (518) 562-4165 between 8:30 am and 4:00 pm. Mon --Fri.

A problem navigating inside your course, understanding instructions, finding assigned work, seeing your grades, etc.?

Contact your professor within the course by using "Talk with the Professor."